Privacy Policy

At Ramvoy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

• Personal Information: such as your name, email address, and Google login if you sign in.
• Content Inputs: including text prompts, uploaded files and folders, and video preferences.
• Usage Data: including pages visited, features used, and device/browser type.
• Payment Data: if you subscribe or purchase features, payment information is securely processed via Stripe.
• Cookies & Analytics: cookies help us understand user behavior and improve the service. You can control cookies via your browser settings.

2. How We Use Your Information

• To provide and personalize your video creation experience
• To process and store your uploads and generated content securely
• To improve our platform, AI models, and feature offerings
• To communicate service-related announcements or support replies
• To comply with legal obligations and protect platform integrity

3. How We Protect Your Information

We implement strong technical and organizational safeguards including encryption, secure file storage, and limited access permissions. While we do our best, no system is 100% secure. Use of the platform is at your own risk.

4. Third-Party Services

We work with the following third-party services:

• Supabase – for secure user data and file storage
• Stripe – for secure payment processing
• Google – for authentication and analytics

These providers may collect and process your data under their own privacy policies. We only share what's necessary to operate the platform.

5. Data Retention

We retain your information for as long as necessary to deliver the service, comply with legal obligations, or resolve disputes. If you request deletion of your data, we will fulfill it unless we are required to retain it by law.

6. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it immediately.

7. International Users

If you access the Service from outside the United States, your data may be transferred to and processed in the U.S. where data protection laws may differ from those in your country.

8. Policy Updates

We may update this policy periodically. The latest version will always be available on this page with the effective date. Continued use of the Service means you accept the changes.

9. Contact Us

For privacy-related inquiries, you can reach us at:
Email: contact@wkbtechnologies.com